What's costing you money right now.
Monday morning phone floods — front desk can't keep up and 18% of callers hang up without leaving a message
$3,000+/mo in new patients lost to unanswered callsPatients due for annual checkups and preventive care just drift away — no systematic recall system
25% of patients don't return for routine careYour practice barely shows up for "doctor near me" or "[specialty] [city]" — patients find urgent care chains first
$3,500/mo in organic patients going to competitorsPatient reviews are sparse — your 34 Google reviews can't compete with the chain's 500
New patients choose based on social proof before expertiseNo visibility into which referral sources actually send patients who complete treatment
Investing in referral relationships blindlyPayer mix trending in the wrong direction — no data to course-correct marketing or scheduling
Revenue per visit declining while volume stays flatEvery gap closed. Every opportunity captured.
Front Office handles the day-to-day — calls, leads, marketing, SEO, reviews, and follow-up. Click each to see how it works for healthcare specifically.
AI Voice Reception — Triage and Book Simultaneously
Patient calls with symptoms. Your AI receptionist assesses urgency, routes the emergency to clinical staff immediately, and books routine visits — collecting insurance and demographic info upfront. Monday morning phone flood? Every call answered simultaneously. Zero hold time, every patient served.
Front Office runs the operation. Gus.IQ runs the strategy.
While Front Office handles your calls, leads, marketing, and SEO — Gus.IQ connects to your financials, inventory, and operations data to answer the bigger questions. Your CMO, COO, and CRO in one AI advisor.
Commercial insurance patients average $340/visit vs $180 for Medicare. You're currently at 55% Medicare. Shifting just 5% toward commercially-insured patients through targeted SEO for employer-covered demographics adds $48k/year in revenue — same volume, better reimbursement.
Your "primary care Austin" ranking dropped from #4 to #8 this month. Also, Dr. Martinez's referrals dropped 50% (from 8 to 4). Content drafted to reclaim search position. A lunch meeting with Dr. Martinez recommended to re-warm the referral channel.
No-show rate hit 22% this week vs 12% average. 4 of 6 were afternoon slots — consider same-morning reminders for PM appointments. Also, flu shot demand spikes in 3 weeks and your vaccine inventory covers only 60% of expected volume. Order now.
Recall rate dropped to 48% this month (target: 79%). 42 patients are past their annual checkup window. Automated recall campaign launched. Also trending: "telehealth [city]" searches up 65% — an opportunity you're not capturing yet.
Same business. RevGem running.
| BEFORE | WITH REVGEM | |
|---|---|---|
| Online Visibility | Page 2+ for specialty searches | Top 3 for 10 medical terms |
| Monthly Revenue | $126k | $174k (+38%) |
| Patient Recall Rate | 52% | 79% |
| Google Reviews | 34 reviews | 220+ reviews |
| No-Show Rate | 22% | < 8% |